Please bring all pertinent insurance information and your insurance cards with you on each visit to our office. Your insurance plan requires us to collect any copay that may be due and we ask that you be prepared to pay that at check-in. Upon check-out, we will provide you a charge ticket at each visit so that you can retain a record of all fees and services rendered that day. If circumstances warrant an extended payment plan, our Patient Financial Counselor is available to assist you with such arrangements. In that case, please contact her at 979-774-4008, ext. 281 prior to your appointment to avoid any unnecessary delay on the day of your appointment. When speaking with the Financial Counselor, please ask her for information and assistance in applying for the CareCredit program. 

We are Medicare participants and accept assignment for their services. As a courtesy, we routinely file primary insurance claims for all patients. Should you provide supplemental insurance information to our office, we will also file those claims on your behalf. Any deductible and insurance co-payments are the patient's responsibility and our contract with your insurance carrier requires us to collect those from you at the time of service. For your convenience, you may pay by cash, check, Visa, MasterCard, Discover, or CareCredit.  

Should your insurance carrier withhold payment or partial payment of your claim for any reason, we will be glad to assist you in obtaining an explanation from them. However, we cannot guarantee payment of your claim. Also, we cannot be responsible for negotiating fees or claims with insurance companies or any other entity. Patients are responsible for payment of medical care within a reasonable time, regardless of the status of the claim.

You will receive a monthly itemized statement showing all charges up to and including the current month. These statements will cover all services provided, both in our office, and at the hospital. All patients with a current balance will continue to receive monthly statements until the account is cleared. Please note: claims filed to your insurance company will appear on your statement as a billed item but will not be billed to you until the insurance company has paid their portion of your charges. Any balance remaining will be the responsibility of the patient or supplemental insurance company, if applicable.

Our Patient Financial Counselor is available at 979-774-4008, ext. 281 to assist you with any questions you may have. We strongly encourage you to bring any special needs to our attention. We're here to help you!