Accepted Payment Methods:
- American Express
Please bring all pertinent insurance information and your insurance cards with you to each visit in our office. During the check-in process, we ask that you be prepared to make the necessary payments for services to be rendered. It is our goal to inform you 24 hours prior to your appointment of your estimated amount due. At your request upon check-out, we will provide you with an overview of services rendered.
Should your insurance carrier withhold payment or partial payment of your claim for any reason, we will be glad to assist you in obtaining an explanation from them. However, we cannot guarantee payment of your claim. Also, we cannot be responsible for negotiating fees or claims with insurance companies or any other entity. Patients are responsible for payment of medical care within a reasonable time, regardless of the status of the claim.
We are Medicare participants and accept assignment for their services. As a courtesy, we routinely file primary insurance claims for all patients. Should you provide supplemental insurance information to our office, we will also file those claims on your behalf. Any deductible and insurance co-payments are the patient’s responsibility and our contract with your insurance carrier requires us to collect those from you at the time of service.
You will receive a monthly itemized statement showing all charges up to and including the current month. These statements will cover all services provided, both in our office, and at the hospital. All patients with a current balance will continue to receive monthly statements until the account is cleared. Please note: claims filed to your insurance company will appear on your statement as a billed item but will not be billed to you until the insurance company has paid their portion of your charges. Any balance remaining will be the responsibility of the patient or supplemental insurance company, if applicable.
Extended Payment Plan:
If circumstances warrant an extended payment plan, our Patient Financial Counselor is available to assist you with such arrangements. We require a debit/credit card or check to establish a payment plan so that automatic payments can be withdrawn on a monthly basis.
Our Patient Financial Counselor, Kim Savage, is available at 979-774-4008, ext. 316 to assist you with a payment plan, file for a hardship, or any other financial questions you may have. We strongly encourage you to bring any special needs to our attention. We’re here to help you!